Frequently Asked Questions (FAQ)

Please read the FAQ section below before sending us a message.

What are Crystal Socks?

Crystal Socks is a brand specialising in the design and manufacture of the worlds most eye catching clear mesh socks. If you’d like to learn more please visit the About Us page.

Where do you operate from?

We operate from the UK, more specifically The Midlands, however we ship worldwide!

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX) as well as payment via Apple Pay and Google Pay.

How secure are my details when shopping with you? Is my data protected?

All personal details entered on our website are only visible by us at Crystal Socks and we’ll never sell any of your personal data. All payments are taken via the Stripe payment processor so we personally won’t see any of your card details.

How long will it take to receive my order?

If you’re within the UK you can expect to receive your order within 3 working days. All other countries can expect to receive their orders within 7 working days. For more information visit our Delivery & Returns page.

What is your returns policy?

We accept returns on all orders within 14 days of receipt. For more information please visit our Delivery & Returns page.

I'm having trouble ordering, what should I do?

If you’re unable to order please get in touch via the Contact Us page or via email at info@crystalsocks.com and we’ll do our best to assist.

I have a question that's not been answered. What should I do?

Feel free to send us a message either via the Contact Us page or via email at info@crystalsocks.com and we’ll do our best to help answer any questions you may have.

Send us an email

Contact us via the form below and we’ll get back to you within 24 hours!